User feedback is crucial for all departments of a company to succeed, but it's also a big undertaking. To help ease that burden, we collaborated with a number of UX influencers to bring you a guide covering the who, what, how, and why of user feedback.

While verbal feedback is typically the most direct type of insight, sometimes users don't vocalize what they're thinking about your product. For this reason, having strategies for gathering implicit feedback can be incredibly helpful. We've put together some ideas for doing just that on the Qualaroo blog.

This month we're reading The Design of Everyday Things by Don Norman. Covering various aspects of human-centered design, we recommend this accessible read for people at all levels of familiarity with design and UX. Got a book suggestion? Follow the link below to let us know!